Depending on how you interact with us, we may collect information such as:
Name and company name
Contact number and email address
Business or billing information
Delivery or project-related information
Enquiry and communication details
Information voluntarily submitted through website forms or other communication channels
We only request information that is reasonably required to respond to enquiries, process orders, provide services, or maintain our business relationship with you.
Information shared with GEW may be used for the following purposes:
Responding to business enquiries and requests
Preparing quotations and proposals
Processing orders and project requirements
Providing product, installation, and technical support
Communicating regarding services, orders, or ongoing projects
Improving our products, services, and customer experience
Maintaining appropriate business and transaction records
We use the information provided to us only for legitimate business and service-related purposes.
We take reasonable measures to protect customer and business information against unauthorized access, misuse, alteration, disclosure, or loss.
Access to customer information is limited to authorized personnel and service providers who require the information for legitimate business purposes.
GEW does not sell, rent, or commercially distribute customer information.
We do not share personal or business information with third parties except where it is necessary to provide a requested service, complete a business transaction, comply with legal requirements, or where we have obtained appropriate consent.
Where information needs to be shared with a service provider or business partner, we take reasonable steps to ensure that the information is handled responsibly.
When you submit an enquiry through our website, email, telephone, or other communication channels, the information provided may be used by our team to contact you regarding your enquiry, quotation, product requirements, or services.
You may request that we update or correct your information where appropriate.
Our website may use cookies or similar technologies to improve website functionality, understand general website usage, and provide a better user experience.
Cookies may help us understand how visitors interact with our website. You can manage or disable cookies through your browser settings; however, certain website features may not function as intended if cookies are disabled.
Our website may contain links to third-party websites or services. GEW is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
We retain customer and business information only for as long as reasonably required for business operations, service delivery, record-keeping, legal, regulatory, or other legitimate purposes.
When information is no longer required, we may securely remove or dispose of it in accordance with applicable practices and requirements.
Depending on applicable laws and circumstances, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
If you have questions about how your information is being used or wish to make a privacy-related request, you can contact our team.
GEW may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable requirements.
Any updated version will be published on this page with the revised date, where applicable.
If you have any questions, concerns, or requests regarding this Privacy Policy or the information you have shared with us, please contact Gokul Engineering Group (GEW) through the contact details provided on our website.
We value your trust and are committed to handling your information responsibly and transparently.